If you need support from MathWorks®, visit our Web site at http://www.mathworks.com/support/.
Before contacting MathWorks, you should run the imaqsupport function. This function returns diagnostic information such as:
The versions of MathWorks products you are using
Your MATLAB® path
The characteristics of your hardware
Information about your adaptors
The output from imaqsupport is automatically saved to a text file, imaqsupport.txt, which you can use to help troubleshoot your problem.
To have MATLAB generate this file for you, type