License checkout failed?

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Kylynn Clare
Kylynn Clare on 5 Sep 2015
Commented: Clément HENRY on 11 Sep 2015
Just downloaded MATLAB and got this message when I tried opening it. How do I fix this?
License checkout failed.
License Manager Error -9
Your username does not match the username in the license file.
To run MATLAB on this computer, you must run the Activation client to reactivate your license.
Troubleshoot this issue by selecting the button below or visiting:
http://www.mathworks.com/support/lme/R2015b/9
Diagnostic Information:
Feature: SR_MATLAB
License path: /Users/KCEvergreene/.matlab/R2015b_licenses:/Applications/MATLAB_R2015b.app/licenses/license.dat:/Applications/MATLAB_R2015b.app/licenses/license_Kylynns-MacBook-Pro_2445099_R2015b.lic
Licensing error: -9,57.
  1 Comment
Clément HENRY
Clément HENRY on 11 Sep 2015
Hey,
I had the same problem because I was logged as a superuser (root on linux). Then I tried as a normal user and it worked.

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Answers (1)

Walter Roberson
Walter Roberson on 5 Sep 2015

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