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Find Simulink Real-Time Support

For support with Speedgoat target machines or I/O modules, contact Speedgoat support:

www.speedgoat.com/support.

For support on general MATLAB® or Simulink® issues, see MathWorks® Support:

www.mathworks.com/support.

For support on Simulink Real-Time™ issues, see:

After searching these resources, if you still cannot solve your issue:

  1. Call function SimulinkRealTime.getSupportInfo to retrieve diagnostic information for your Simulink Real-Time configuration.

    SimulinkRealTime.getSupportInfo can record information that is sensitive to your organization. Review this information before disclosing it to MathWorks.

  2. For online or phone support, contact the Simulink Real-Time Technical Team directly:

    www.mathworks.com/products/simulink-real-time/expert-contact.html.