Embedded Coder ARM CMSIS package will not install

Hello,

I have been trying to get the ARM CMSIS Embedded Coder library to install for several days. I've been through my IT administrator to get certain toolboxes added in order to get access to embedded coder. Still, when I go into Simulink, and try to install the ARM Cortex M Support package, the option is always grayed out (Attached).

I can pull some E Coder libraries, but not very many, and the critical one is the ARM Cortex M library.

I've checked the licenses:

>> ver ---------------------------------------------------------------------------------------------------- MATLAB Version: 8.2.0.701 (R2013b) MATLAB License Number: 990975 Operating System: Microsoft Windows 7 Version 6.1 (Build 7601: Service Pack 1) Java Version: Java 1.7.0_11-b21 with Oracle Corporation Java HotSpot™ 64-Bit Server VM mixed mode ---------------------------------------------------------------------------------------------------- MATLAB Version 8.2 (R2013b) Simulink Version 8.2 (R2013b) Communications System Toolbox Version 5.5 (R2013b) Computer Vision System Toolbox Version 5.3 (R2013b) Control System Toolbox Version 9.6 (R2013b) Curve Fitting Toolbox Version 3.4 (R2013b) DSP System Toolbox Version 8.5 (R2013b) Data Acquisition Toolbox Version 3.4 (R2013b) Database Toolbox Version 5.0 (R2013b) Embedded Coder Version 6.5 (R2013b) Filter Design HDL Coder Version 2.9.4 (R2013b) Fixed-Point Designer Version 4.1 (R2013b) Fuzzy Logic Toolbox Version 2.2.18 (R2013b) Global Optimization Toolbox Version 3.2.4 (R2013b) HDL Coder Version 3.3 (R2013b) HDL Verifier Version 4.3 (R2013b) Image Acquisition Toolbox Version 4.6 (R2013b) Image Processing Toolbox Version 8.3 (R2013b) Instrument Control Toolbox Version 3.4 (R2013b) MATLAB Builder JA Version 2.3 (R2013b) MATLAB Builder NE Version 4.2 (R2013b) MATLAB Coder Version 2.5 (R2013b) MATLAB Compiler Version 5.0 (R2013b) MATLAB Report Generator Version 3.15 (R2013b) Neural Network Toolbox Version 8.1 (R2013b) Optimization Toolbox Version 6.4 (R2013b) Parallel Computing Toolbox Version 6.3 (R2013b) Partial Differential Equation Toolbox Version 1.3 (R2013b) RF Toolbox Version 2.13 (R2013b) Signal Processing Toolbox Version 6.20 (R2013b) SimPowerSystems Version 6.0 (R2013b) Simscape Version 3.10 (R2013b) Simulink Coder Version 8.5 (R2013b) Simulink Control Design Version 3.8 (R2013b) Simulink Design Optimization Version 2.4 (R2013b) Simulink Report Generator Version 3.15 (R2013b) Simulink Verification and Validation Version 3.6 (R2013b) Spreadsheet Link EX Version 3.2 (R2013b) Stateflow Version 8.2 (R2013b) Statistics Toolbox Version 8.3 (R2013b) Symbolic Math Toolbox Version 5.11 (R2013b) System Identification Toolbox Version 8.3 (R2013b) Wavelet Toolbox Version 4.12 (R2013b) >>