Hello there. Finally, I have found a simple solution to this issue. Just you need to download the attached file, and then you must unzip the file. After that, you will find two folders; which are: bin and bugreport.
First step: open the bin folder, and copy the file that appears in it then paste it in your MATLAB folder in your C drive inside the bin folder.
The second step is that copy bugreport folder as is and paste it inside Matlab folder.