How can I check the Status of an Order or look up Order Information?

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Accepted Answer

MathWorks Support Team
MathWorks Support Team on 8 Aug 2022
Edited: MathWorks Support Team on 8 Aug 2022
For information regarding your MathWorks Order, go to the My Orders page or follow the instructions below.
- Log into your MathWorks Account
- Go to the License Center
- Click on 'Orders' in the top left
This page will show all orders associated with your MathWorks Account along with the order details.
If your order is showing as Processing in the webstore please contact
for assistance.
For any additional information regarding your order, please contact

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