How can I check the Status of an Order or look up Order Information?

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How can I check the Status of an Order or look up Order Information?

Accepted Answer

MathWorks Support Team
MathWorks Support Team on 8 Aug 2022
Edited: MathWorks Support Team on 8 Aug 2022
For information regarding your MathWorks Order, go to the My Orders page or follow the instructions below.
- Log into your MathWorks Account
- Go to the License Center
- Click on 'Orders' in the top left
This page will show all orders associated with your MathWorks Account along with the order details.
If your order is showing as Processing in the webstore please contact
for assistance.
For any additional information regarding your order, please contact
orders@mathworks.com
.

More Answers (2)

Peter Gao
Peter Gao on 8 Jan 2020
Hi
I ordered matlab main program on your website on Dec 31, 2019.
But until now, no progress.
My order Order is :11834834
I am urgently need to use matlab program.
Please update current status for me.
If I can’t buy on your website, please cancel this order.
I can find local agent to buy it, but don’t want to buy it twice.
thanks

kevin pracon
kevin pracon on 20 Nov 2021
I wish to execute my order MATLAB order from Quote 12581709??
  1 Comment
Walter Roberson
Walter Roberson on 20 Nov 2021
Sorry, the volunteers who answer questions here do not have access to the orders database; you will need to contact Mathworks Support or Sales

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