Troubleshooting Basics

For questions or issues about your installation of the Simulink^® Real-Time™ product, refer to these guidelines and tips.

For more specific troubleshooting solutions, go to the MathWorks^® Support website MathWorks Help Center website. The troubleshooting suggestions address these areas:

• Troubleshooting System Configuration

  • Troubleshoot Communication Failure Through Firewall (Windows)

  • Troubleshoot Cannot Load Shared Object on Target Computer

  • Troubleshoot Vector CANape Operation

  • Troubleshoot ETAS Inca OperationTroubleshoot System Upgrade for R2020b

• Troubleshooting Model Preparation

  • Troubleshoot Missing Real-Time Tab

  • Troubleshoot Folder Names with Spaces or Special Characters Halt Model Builds

  • Troubleshoot Model Links to Static Libraries or Shared Objects

  • Troubleshoot Build Error for Accelerator Mode

  • Troubleshoot Long Build Times for Real-Time Application

  • Troubleshoot Working with Persistent Variables

  • Troubleshoot Model Upgrade for R2020b

  • Troubleshoot S-Function Build Upgrade for R2020b

• Troubleshooting Control and Instrumentation

  • Troubleshoot Parameters Not Accessible by Name

  • Troubleshoot Signals Not Accessible by Name

  • Troubleshoot Signal Data Logging from Nonvirtual Bus, Fixed-Point, and Multidimensional Signals

  • Troubleshoot Signal Data Logging from Inport in Referenced Model

  • Troubleshoot Signal Data Logging from Inport in Referenced Model in Test Harness

  • Troubleshoot Signal Data Logging from Send and Receive Blocks

  • Troubleshoot Signals for Streaming or File Logging

• Troubleshooting Performance Optimization

  • Troubleshoot Unsatisfactory Real-Time Performance

  • Troubleshoot Overloaded CPU from Executing Real-Time Application

  • Troubleshoot Gaps in Streamed Data

  • Troubleshoot System Upgrade for R2020b

  • Troubleshoot Model Upgrade for R2020b

  • Troubleshoot MATLAB API Call Upgrade for R2020b

• More Troubleshooting: Simulink Real-Time Support

  • Find Simulink Real-Time Support

  • Install Simulink Real-Time Software Updates