unable to download Xilinx Zynq Radio Linux Binaries

i want to install Communications Toolbox Support Package for Xilinx Zynq-Based Radio ,but it always failed.

[xioabo li]

Hello,

I met the same situation, have you solved it? Could you please show some hint?

Answer 1

[Ciaran Toner]

Can you try again and attach the log file please.

Details on how to retrieve the log file can be found here, Log file location.

[yanfei zhang]

(Nov 27, 2022 21:48:45) Failed to download C:\Users\admin\AppData\Local\Temp\SupportPackages_R2022a4275217567058103311\archives\3p\zynqlinuxbinaries.instrset_common_1658158683\zynq_firmware_R2022a_update1.zip, retry # 1

(Nov 27, 2022 21:48:45) Exception in retry: Request timed out. : C:\Users\admin\AppData\Local\Temp\SupportPackages_R2022a4275217567058103311\archives\3p\zynqlinuxbinaries.instrset_common_1658158683\zynq_firmware_R2022a_update1.zip

(Nov 27, 2022 21:49:06) Failed to download C:\Users\admin\AppData\Local\Temp\SupportPackages_R2022a4275217567058103311\archives\3p\zynqlinuxbinaries.instrset_common_1658158683\zynq_firmware_R2022a_update1.zip, retry # 2

(Nov 27, 2022 21:49:06) Exception in retry: SSL connect error. . (CURLcode=35) : C:\Users\admin\AppData\Local\Temp\SupportPackages_R2022a4275217567058103311\archives\3p\zynqlinuxbinaries.instrset_common_1658158683\zynq_firmware_R2022a_update1.zip

(Nov 27, 2022 23:32:45) Failed to download C:\Users\admin\AppData\Local\Temp\SupportPackages_R2022a4275217567058103311\archives\3p\zynqlinuxbinaries.instrset_common_1658158683\zynq_firmware_R2022a_update1.zip, retry # 3

(Nov 27, 2022 23:32:45) Exception in retry: Request timed out. : C:\Users\admin\AppData\Local\Temp\SupportPackages_R2022a4275217567058103311\archives\3p\zynqlinuxbinaries.instrset_common_1658158683\zynq_firmware_R2022a_update1.zip

(Nov 27, 2022 23:33:08) Failed to download C:\Users\admin\AppData\Local\Temp\SupportPackages_R2022a4275217567058103311\archives\3p\zynqlinuxbinaries.instrset_common_1658158683\zynq_firmware_R2022a_update1.zip, retry # 4

(Nov 27, 2022 23:33:08) Exception in retry: SSL connect error. . (CURLcode=35) : C:\Users\admin\AppData\Local\Temp\SupportPackages_R2022a4275217567058103311\archives\3p\zynqlinuxbinaries.instrset_common_1658158683\zynq_firmware_R2022a_update1.zip

(Nov 27, 2022 23:35:18) Failed to download C:\Users\admin\AppData\Local\Temp\SupportPackages_R2022a4275217567058103311\archives\3p\zynqlinuxbinaries.instrset_common_1658158683\zynq_firmware_R2022a_update1.zip, retry # 5

(Nov 27, 2022 23:35:18) Exception in retry: Request timed out. : C:\Users\admin\AppData\Local\Temp\SupportPackages_R2022a4275217567058103311\archives\3p\zynqlinuxbinaries.instrset_common_1658158683\zynq_firmware_R2022a_update1.zip

(Nov 28, 2022 00:21:22) Failed to download C:\Users\admin\AppData\Local\Temp\SupportPackages_R2022a4275217567058103311\archives\3p\zynqlinuxbinaries.instrset_common_1658158683\zynq_firmware_R2022a_update1.zip, retry # 6

(Nov 28, 2022 00:21:22) Exception in retry: Request timed out. : C:\Users\admin\AppData\Local\Temp\SupportPackages_R2022a4275217567058103311\archives\3p\zynqlinuxbinaries.instrset_common_1658158683\zynq_firmware_R2022a_update1.zip

(Nov 28, 2022 00:22:07) Failed to download C:\Users\admin\AppData\Local\Temp\SupportPackages_R2022a4275217567058103311\archives\3p\zynqlinuxbinaries.instrset_common_1658158683\zynq_firmware_R2022a_update1.zip, retry # 7

(Nov 28, 2022 00:22:07) Exception in retry: SSL connect error. . (CURLcode=35) : C:\Users\admin\AppData\Local\Temp\SupportPackages_R2022a4275217567058103311\archives\3p\zynqlinuxbinaries.instrset_common_1658158683\zynq_firmware_R2022a_update1.zip

(Nov 28, 2022 00:22:07) Downloader: HTTP request failed for C:\Users\admin\AppData\Local\Temp\SupportPackages_R2022a4275217567058103311\archives\3p\zynqlinuxbinaries.instrset_common_1658158683\zynq_firmware_R2022a_update1.zip

(十一月 28, 2022 00:22:07) java.lang.RuntimeException: Downloader: HTTP request failed

at com.mathworks.install.java_downloader_utils.NativeDownloader.download(Native Method)

at com.mathworks.instructionset.command.DownloadCommand.download(DownloadCommand.java:58)

at com.mathworks.instructionset.command.DownloadCommand.execute(DownloadCommand.java:43)

at com.mathworks.instructionset.InstructionSetProcessor.processDownloadInstruction(InstructionSetProcessor.java:152)

at com.mathworks.instructionset.InstructionSet.downloadToFolder(InstructionSet.java:332)

at com.mathworks.supportsoftwareinstaller.api.SupportSoftwareInstallerUtils.download3PToFolderByInstructionSet(SupportSoftwareInstallerUtils.java:163)

at com.mathworks.supportsoftwareinstaller.api.DownloadAPI.download3pContent(DownloadAPI.java:264)

at com.mathworks.supportsoftwareinstaller.api.DownloadAPI.downloadSP(DownloadAPI.java:110)

at com.mathworks.supportsoftwareinstaller.servicebridge_impl.SSIDownloadAndInstallServiceBridgeImpl.downloadSupportPackage(SSIDownloadAndInstallServiceBridgeImpl.java:149)

at com.mathworks.supportsoftwareinstaller.servicebridge_impl.SSIDownloadAndInstallServiceBridgeImpl.downloadAndInstallSupportPackage(SSIDownloadAndInstallServiceBridgeImpl.java:141)

at com.mathworks.supportsoftwareinstaller.servicebridge_impl.SSIDownloadAndInstallServiceBridgeImpl.downloadAndInstallSPEntryPointWithOverrides(SSIDownloadAndInstallServiceBridgeImpl.java:89)

at com.mathworks.supportsoftwareinstaller.servicebridge_impl.SSIDownloadAndInstallServiceBridgeImpl.startDownloadAndInstall(SSIDownloadAndInstallServiceBridgeImpl.java:46)

at com.mathworks.supportsoftwareinstaller.services.DownloadAndInstallService.downloadAndInstallSPEntryPoint(DownloadAndInstallService.java:23)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

at java.lang.reflect.Method.invoke(Method.java:498)

at com.mathworks.installservicehandler.JsonPassThroughResponseWrapper.getData(JsonPassThroughResponseWrapper.java:24)

at com.mathworks.installservicehandler.JsonPassThroughResponseWrapper.getData(JsonPassThroughResponseWrapper.java:10)

at com.mathworks.connector.cosg.impl.CosgServiceProvider.deliver(CosgServiceProvider.java:76)

at com.mathworks.connector.impl.ConnectorImpl.handle(ConnectorImpl.java:64)

at com.mathworks.connector.impl.ContextImpl.handle(ContextImpl.java:182)

at com.mathworks.connector.native_bridge.impl.NativeBridgeImpl.handle(NativeBridgeImpl.java:25)

at com.mathworks.connector.native_bridge.NativeBridge.fromNative(NativeBridge.java:23)

(十一月 28, 2022 00:22:07) 下载错误: 无法下载第三方软件: Xilinx Zynq Linux Binaries

这是以下项所需要的:Deep Learning HDL Toolbox Support Package for Xilinx FPGA and SoC Devices

要解决此问题，请参阅相应的 MATLAB Answer。

at com.mathworks.supportsoftwareinstaller.api.DownloadAPI.download3pContent(DownloadAPI.java:275)

at com.mathworks.supportsoftwareinstaller.api.DownloadAPI.downloadSP(DownloadAPI.java:110)

at com.mathworks.supportsoftwareinstaller.servicebridge_impl.SSIDownloadAndInstallServiceBridgeImpl.downloadSupportPackage(SSIDownloadAndInstallServiceBridgeImpl.java:149)

at com.mathworks.supportsoftwareinstaller.servicebridge_impl.SSIDownloadAndInstallServiceBridgeImpl.downloadAndInstallSupportPackage(SSIDownloadAndInstallServiceBridgeImpl.java:141)

at com.mathworks.supportsoftwareinstaller.servicebridge_impl.SSIDownloadAndInstallServiceBridgeImpl.downloadAndInstallSPEntryPointWithOverrides(SSIDownloadAndInstallServiceBridgeImpl.java:89)

at com.mathworks.supportsoftwareinstaller.servicebridge_impl.SSIDownloadAndInstallServiceBridgeImpl.startDownloadAndInstall(SSIDownloadAndInstallServiceBridgeImpl.java:46)

at com.mathworks.supportsoftwareinstaller.services.DownloadAndInstallService.downloadAndInstallSPEntryPoint(DownloadAndInstallService.java:23)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

at java.lang.reflect.Method.invoke(Method.java:498)

at com.mathworks.installservicehandler.JsonPassThroughResponseWrapper.getData(JsonPassThroughResponseWrapper.java:24)

at com.mathworks.installservicehandler.JsonPassThroughResponseWrapper.getData(JsonPassThroughResponseWrapper.java:10)

at com.mathworks.connector.cosg.impl.CosgServiceProvider.deliver(CosgServiceProvider.java:76)

at com.mathworks.connector.impl.ConnectorImpl.handle(ConnectorImpl.java:64)

at com.mathworks.connector.impl.ContextImpl.handle(ContextImpl.java:182)

at com.mathworks.connector.native_bridge.impl.NativeBridgeImpl.handle(NativeBridgeImpl.java:25)

at com.mathworks.connector.native_bridge.NativeBridge.fromNative(NativeBridge.java:23)

Caused by: java.lang.Exception: 3P Download: 3p\zynqlinuxbinaries.instrset_common_1658158683: Downloader: HTTP request failed

at com.mathworks.supportsoftwareinstaller.api.DownloadAPI.download3pContent(DownloadAPI.java:274)

... 17 more

(十一月 28, 2022 00:22:07) SSI downloadAndInstallSP Response: {"exception": {"cause":"3P Download: 3p\\zynqlinuxbinaries.instrset_common_1658158683: Downloader: HTTP request failed","title":"下载错误","message":"无法下载第三方软件: Xilinx Zynq Linux Binaries

这是以下项所需要的:Deep Learning HDL Toolbox Support Package for Xilinx FPGA and SoC Devices

要解决此问题，请参阅相应的 MATLAB Answer。","type":"ERROR"}}