2019b installation problem

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ALEXEY BARAN
ALEXEY BARAN on 17 Sep 2019
Commented: Ivan Kroshkin on 12 Aug 2020
I'm using 2019a Matlab version and have just tried installing 2019b together with the toolboxes. I see the following set of errors on the Matlab screen, when I try to launch it. The screenshot is attached.Matlab 2019b error.jpg
Warning: Name is nonexistent or not a directory: C:\Program
Files\MATLAB\R2019b\toolbox\matlab\connector2\visualization
Warning: Name is nonexistent or not a directory: C:\Program
Files\MATLAB\R2019b\toolbox\distcomp
Warning: Name is nonexistent or not a directory: C:\Program
Files\MATLAB\R2019b\toolbox\distcomp\distcomp
Warning: Name is nonexistent or not a directory: C:\Program
Files\MATLAB\R2019b\toolbox\distcomp\user
Warning: Name is nonexistent or not a directory: C:\Program
Files\MATLAB\R2019b\toolbox\distcomp\mpi
Warning: Name is nonexistent or not a directory: C:\Program
Files\MATLAB\R2019b\toolbox\distcomp\parallel
Warning: Name is nonexistent or not a directory: C:\Program
Files\MATLAB\R2019b\toolbox\distcomp\parallel\util
Warning: Name is nonexistent or not a directory: C:\Program
Files\MATLAB\R2019b\toolbox\distcomp\lang
Warning: Name is nonexistent or not a directory: C:\Program
Files\MATLAB\R2019b\toolbox\distcomp\cluster
Warning: Name is nonexistent or not a directory: C:\Program
Files\MATLAB\R2019b\toolbox\distcomp\gpu
Warning: Name is nonexistent or not a directory: C:\Program
Files\MATLAB\R2019b\toolbox\distcomp\array
Warning: Name is nonexistent or not a directory: C:\Program
Files\MATLAB\R2019b\toolbox\distcomp\pctdemos
Warning: Name is nonexistent or not a directory: C:\Program
Files\MATLAB\R2019b\toolbox\shared\hwmanager\hwmanagerapp\framework
Warning: Name is nonexistent or not a directory: C:\Program
Files\MATLAB\R2019b\toolbox\shared\hwmanager\hwmanagerapp\framework\modules
Warning: Name is nonexistent or not a directory: C:\Program
Files\MATLAB\R2019b\toolbox\distcomp\bigdata
Warning: Name is nonexistent or not a directory: C:\Program
Files\MATLAB\R2019b\toolbox\shared\cmlink\api
Unrecognized function or variable
'matlab.internal.addons.updates.getSupportPackageUpdates'.
  1 Comment
Edric Ellis
Edric Ellis on 18 Sep 2019
Looks like something has gone wrong with your installation. Please contact MathWorks support to resolve this.

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Accepted Answer

ALEXEY BARAN
ALEXEY BARAN on 19 Sep 2019
The solution was to delete the Matlab shortcut and launch Matlab.exe
  4 Comments
Julien Pezet
Julien Pezet on 23 Jul 2020
Thanks, worked for me on Mac OS
Ivan Kroshkin
Ivan Kroshkin on 12 Aug 2020
Same problem ocured while I was trying to start just installed R2020a, and really guys, thanks for help

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More Answers (1)

CAM
CAM on 18 Sep 2019
I had this same problem with 2018b and now again with 2019b. Last year, Matlab Support solved it with the following solution:
=============================
Thank you for contacting MathWorks Support. The error you are receiving is usually caused by MATLAB having a pathing error. To resolve this error, please run the following commands in MATLAB in order:
restoredefaultpath
savepath
Once done, restart MATLAB and see if the error persists, if it does, please let me know so I can provide further troubleshooting.
=============================
Hope it works for you.
  8 Comments
Milton
Milton on 12 Feb 2020
I had the same problem after upgrading from 2019a to 2019b and also with the 2020a prerelease.
This fixed it. Thanks!
Eva Alonso Ortiz
Eva Alonso Ortiz on 20 Mar 2020
I had this problem with 2019b, this fixed it. Thanks!

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