there is a session run on your machine

when i am tring to install new tool, it always show there is a session run on your machine. Even i restart everything, it still do not work

[Jiazhen Huang]

i already force uninstalled matlab, but when i tring to install the new one. Installer still report this error message

Answer 1

[Bala Tripura Bodapati]

Hi Jiazhen,

It is my understanding that an error is encountered indicating that there is a MATLAB session running when trying to install a new toolbox.

This error typically occurs when installing or updating MATLAB or other MathWorks products because there is a matlab.exe process running somewhere on the machine.

To resolve this issue, check all processes (from all users) to see if there is a matlab.exe running in the background before continuing.

If you cannot find any matlab.exe running and you receive this message, try restarting the computer before attempting the installation again.