Something unexpected occured when I installed the Bioinformatics toolbox

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Hong-Lun Lai
Hong-Lun Lai on 1 Dec 2022
Answered: Jestzer on 10 Dec 2022
I wanna use Pam so that I have to install Bioinformatics toolbox first, but I got a problem as mentioned above.

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Answers (2)

Chris
Chris on 1 Dec 2022
Edited: Chris on 1 Dec 2022
https://www.mathworks.com/support/contact_us.html
Click "Create Service Request" and follow the instructions.
Jestzer
Jestzer on 10 Dec 2022
Unfortunately, this error message isn’t very helpful at all, so it’s hard to say what’s causing the issue. I would try clearing out your Add-Ons download folder and make sure you have any antivirus software disabled before attempting to re-download the Add-On.

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