How to solve the problem of login delaying in addon?

To download 'Image Processing Toolbox', I tried login.

However login is delaying until 5min, 10min, and ever. It just stays like that, showing on the picture.

Plz let me know how to solve this problem. Thanks.

Answer 1

[Dhruv]

There could be several reasons for experiencing delays while logging in to the MATLAB Add-Ons account. Some possible solutions that can be tried are:

1. Check proxy settings: If using a proxy server, ensure that it is configured correctly. Incorrect proxy settings can cause delays while logging in.
2. Check firewall settings: If a firewall is enabled, ensure that it is not blocking the MATLAB Add-Ons website.
3. Try logging in from a different device: Try logging in from a different device. This will help determine if the issue is with the MATLAB installation or with your account.
4. Check internet connection: Slow internet speed can cause delays while logging in. Ensure having a stable and fast internet connection.

If none of the above solutions work, try clearing the MATLAB cache. Hopefully, one of these will help resolve the issue.