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How can I solve License Manager Error -9 of R2023a on offline activation?

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I tried offline activation using the licence file. Then, licence magaer error -9 was shown.
How can I solve it? What I need to check?
And, I think "Disk_Serial_Num=0" in Error Masagge is odd. What is happened?
(OS: Mac Montery 12.6.5, MATRAB: R2023a)

Answers (1)

Jaswanth
Jaswanth on 3 May 2024
Hi,
In response to the issue you have encountered, specifically the error code -9, I would like to direct your attention to a potentially helpful response from the MathWorks Staff:
As mentioned in the resource provided above, to resolve the error, you need to verify the Host ID of the machine, and the username of the MATLAB user for Individual licenses, then reactivate MATLAB.
For more detailed information, please refer to the link provided above. I hope that the information provided is helpful in resolving your issue.

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