Error message: i dont have a valid license file

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i am getting a Error message: i dont have a valid license file
i have a student email id is [removed]

Answers (2)

Steven Lord
Steven Lord on 28 Aug 2023
If you're trying to use your educational institution's license, you should contact whoever at your educational institution manages its software license (likely the IT department) and ask them for help installing MATLAB using your license on your machine.
If you've purchased MATLAB yourself (perhaps the Student Suite) then you should have received instructions on how to download and install your products via email. If you have not received those instructions I recommend checking your spam folder to see if the email was accidentally caught there.
If that doesn't work please contact Customer Service or Technical Support directly using this link.

Walter Roberson
Walter Roberson on 28 Aug 2023
Please contact Mathworks for free installation and licensing support.
The volunteers who answer questions here do not have any access to the license database.


Find more on Introduction to Installation and Licensing in Help Center and File Exchange




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