MATLAB has experienced a low-level graphics error

Hey guys,

I'm using Matlab 2015a in windows 7, when I used questdlg function I got an error message and the question box showed up without any message. This is the code:

 choice = questdlg('Would you like a dessert?', ...
'Dessert Menu', ...
'Ice cream','Cake','No thank you','No thank you');

This is the picture of the question box:

.

And this is the error:

 >>MATLAB has experienced a low-level graphics error, and may not have drawn correctly.
Read about what you can do to prevent this issue at Resolving Low-Level Graphics Issues then restart MATLAB.
To share details of this issue with MathWorks technical support,
please include this file with your service request.

I wanted to use "opengl hardwarebasic" but I got an error:

 >> opengl hardwarebasic
Error using hgopengl (line 39)
OpenGL incorrect input argument: hardwarebasic

and this is my opengl info:

 >> opengl info
                          Version: ''
                           Vendor: ''
                         Renderer: 'None'
                   MaxTextureSize: 0
                           Visual: ''
                         Software: 1
        SupportsGraphicsSmoothing: 0
    SupportsDepthPeelTransparency: 0
       SupportsAlignVertexCenters: 0
                       Extensions: {}
               MaxFrameBufferSize: 0

Please tell me what should I do.

Thank you in advance

Answer 1

[Steven Lord]

Follow the steps on the documentation page cited in the error message. [Use the version of that page included in the documentation installed on your system, not the one on the website, as the website documentation is for the latest release and may include suggestions that use functionality not present in your release.] The last step says to contact Technical Support if the previous steps didn't resolve the problem.

Answer 2

[Massimo Mattiello]

HI! I'm answering for those who have still this problem, as it happend to me. I have two quite good graphics cards in my computer, but after updating the system to Windows 11, I started getting low graphics crashing issue, which didnt bother me before, even with more complex plots.

The only thing that right now seem to work is to update drivers manually in 'device manager', using drivers which were present in my computer rather than updating them online which is the suggested choice.

I followed the instructions in this video, if it may help:

How to Fix OpenGL Error (for Old PC or No Graphic Card) - Complete Solution - YouTube