Why am I unable to access Add-Ons Explorer when my license is not current on maintenance?

Why am I unable to access Add-Ons Explorer when my license is not current on maintenance?

Answer 1

[MathWorks Support Team]

In order to access Add-Ons Explorer through MATLAB, your MathWorks Account must be linked with a license that is current on maintenance. If your license(s) are not current on maintenance, you can use the following workflows for installing additional features into MATLAB.

For Toolboxes:

The same installer used for MATLAB can be used to install toolboxes. More information on this can be found here:

https://www.mathworks.com/matlabcentral/answers/101885-how-do-i-install-additional-toolboxes-into-an-existing-installation-of-matlab

For Hardware Support Packages:

Each Hardware Support Package also has its own File Exchange entry to enable installation initiation from the web. Downloading from the File Exchange entry provides a MLPKGINSTALL file, and opening this file from a supported version of MATLAB (that does not need to be current on maintenance) will initiate installation of the Hardware Support Package.

To find your Hardware Support Package, search for it here:

https://www.mathworks.com/matlabcentral/fileexchange/?term=type%3A%22Hardware+Support+Package%22

For MathWorks Add-On Features:

Each MathWorks Add-On Feature also has its own File Exchange entry to enable installation initiation from the web.  Downloading from the File Exchange entry provides a MLPKGINSTALL file, and opening this file from a supported version of MATLAB (that does not need to be current on maintenance) will initiate installation of the MathWorks Add-On Feature.

To find your MathWorks Add-On Feature, search for it here:

http://www.mathworks.com/matlabcentral/fileexchange/?utf8=%E2%9C%93&term=raw_content_type_id%3A13​

Answer 2

[Jay Vaidya]

Please try to run the following in the MATLAB Command Window:

>> opengl software 

And then try opening the Add on explorer again. It worked for me.

If that works, you can save the preference so that MATLAB always opens with Software OpenGL by running:

>> opengl('save','software')