Problem during installation of any Matlab version

4 views (last 30 days)
I cannot install Matlab on my computer. Everytime I try to run the setup program the Matlab logo splashes for 2s and closes leaving me with a file error hs-err-pid-xxxx.txt with the following message:
#
# A fatal error has been detected by the Java Runtime Environment:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00007ffbc392fd0c, pid=7504, tid=7720
#
# JRE version: Java(TM) SE Runtime Environment (7.0_60-b19) (build 1.7.0_60-b19)
# Java VM: Java HotSpot(TM) 64-Bit Server VM (24.60-b09 mixed mode windows-amd64 compressed oops)
# Problematic frame:
# C [d3d9.dll+0xfd0c]
#
# Failed to write core dump. Minidumps are not enabled by default on client versions of Windows
#
# If you would like to submit a bug report, please visit:
# http://bugreport.sun.com/bugreport/crash.jsp
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.
#
--------------- T H R E A D ---------------
Current thread (0x000000000b42f800): JavaThread "AWT-Windows" daemon [_thread_in_native, id=7720, stack(0x000000000c190000,0x000000000c290000)]
siginfo: ExceptionCode=0xc0000005, writing address 0x0000000000000000
Registers:
RAX=0x0000000000000000, RBX=0x000000000c28e270, RCX=0x000000000c4b12e0, RDX=0x000000000c28ea80
RSP=0x000000000c28e1c8, RBP=0x000000000c28e560, RSI=0x0000000000000001, RDI=0x000000000c4a9620
R8 =0x0000000000000000, R9 =0x0000000000000000, R10=0x000000000c4b20fc, R11=0x0000000000000246
R12=0x0000000000000002, R13=0x000000000c28ea80, R14=0x0000000000000000, R15=0x0000000000000000
RIP=0x00007ffbc392fd0c, EFLAGS=0x0000000000010246
Top of Stack: (sp=0x000000000c28e1c8)
0x000000000c28e1c8: 00007ffbc393167f 000000000c28e228
0x000000000c28e1d8: 000000000c28e230 0000000000000b88
0x000000000c28e1e8: 0000000000010003 0000000000000000
0x000000000c28e1f8: 000000000c4a9620 0000000000000000
0x000000000c28e208: 00007ffbc39476a6 0000000000000000
0x000000000c28e218: 0000000000000000 0000000000000001
0x000000000c28e228: 0000000000000001 0000000000000000
0x000000000c28e238: 0000000000000000 0000000000005c88
0x000000000c28e248: 0000000000005c90 0000000000000000
0x000000000c28e258: 000000000c28e2a8 0000000000000000
0x000000000c28e268: 000000000000001a 0000000000000000
0x000000000c28e278: 0000000000000000 000000000068d020
0x000000000c28e288: 000000000c4b12e0 0000000000000000
0x000000000c28e298: 000000000065eed8 0000000000000000
0x000000000c28e2a8: 0000000000000003 0000000000000000
0x000000000c28e2b8: 0000000000000000 fffff88000000048
Instructions: (pc=0x00007ffbc392fd0c)
0x00007ffbc392fcec: e9 10 fe ff ff cc cc cc cc cc cc cc cc cc cc cc
0x00007ffbc392fcfc: cc cc cc cc ff 25 00 00 00 00 30 96 0c 02 00 00
0x00007ffbc392fd0c: 00 00 5c 24 20 55 56 57 41 54 41 55 41 56 41 57
0x00007ffbc392fd1c: 48 8d 6c 24 c0 48 81 ec 40 01 00 00 48 8b 05 a9
Register to memory mapping:
RAX=0x0000000000000000 is an unknown value
RBX=0x000000000c28e270 is pointing into the stack for thread: 0x000000000b42f800
RCX=0x000000000c4b12e0 is an unknown value
RDX=0x000000000c28ea80 is pointing into the stack for thread: 0x000000000b42f800
RSP=0x000000000c28e1c8 is pointing into the stack for thread: 0x000000000b42f800
RBP=0x000000000c28e560 is pointing into the stack for thread: 0x000000000b42f800
RSI=0x0000000000000001 is an unknown value
RDI=0x000000000c4a9620 is an unknown value
R8 =0x0000000000000000 is an unknown value
R9 =0x0000000000000000 is an unknown value
R10=0x000000000c4b20fc is an unknown value
R11=0x0000000000000246 is an unknown value
R12=0x0000000000000002 is an unknown value
R13=0x000000000c28ea80 is pointing into the stack for thread: 0x000000000b42f800
R14=0x0000000000000000 is an unknown value
R15=0x0000000000000000 is an unknown value
Stack: [0x000000000c190000,0x000000000c290000], sp=0x000000000c28e1c8, free space=1016k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
C [d3d9.dll+0xfd0c]
Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
j sun.java2d.d3d.D3DGraphicsDevice.getDeviceCapsNative(I)I+0
j sun.java2d.d3d.D3DGraphicsDevice.access$000(I)I+1
j sun.java2d.d3d.D3DGraphicsDevice$1.run()V+8
v ~StubRoutines::call_stub
j sun.awt.windows.WToolkit.eventLoop()V+0
j sun.awt.windows.WToolkit.run()V+61
j java.lang.Thread.run()V+11
v ~StubRoutines::call_stub
--------------- P R O C E S S ---------------
Java Threads: ( => current thread )
=>0x000000000b42f800 JavaThread "AWT-Windows" daemon [_thread_in_native, id=7720, stack(0x000000000c190000,0x000000000c290000)]
0x000000000b450000 JavaThread "AWT-Shutdown" [_thread_blocked, id=7740, stack(0x000000000c090000,0x000000000c190000)]
0x000000000b44f800 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=7620, stack(0x000000000bf90000,0x000000000c090000)]
0x0000000002831000 JavaThread "Service Thread" daemon [_thread_blocked, id=7652, stack(0x000000000ae00000,0x000000000af00000)]
0x000000000794e000 JavaThread "C2 CompilerThread1" daemon [_thread_blocked, id=7800, stack(0x000000000ad00000,0x000000000ae00000)]
0x0000000002830000 JavaThread "C2 CompilerThread0" daemon [_thread_blocked, id=13488, stack(0x000000000ac00000,0x000000000ad00000)]
0x000000000282f000 JavaThread "Attach Listener" daemon [_thread_blocked, id=7196, stack(0x000000000ab00000,0x000000000ac00000)]
0x000000000a621800 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=7260, stack(0x000000000aa00000,0x000000000ab00000)]
0x000000000793f000 JavaThread "Finalizer" daemon [_thread_blocked, id=7256, stack(0x000000000a500000,0x000000000a600000)]
0x0000000007938800 JavaThread "Reference Handler" daemon [_thread_blocked, id=8120, stack(0x000000000a400000,0x000000000a500000)]
0x0000000002740800 JavaThread "main" [_thread_in_native, id=12948, stack(0x0000000000050000,0x0000000000150000)]
Other Threads:
0x0000000007933800 VMThread [stack: 0x000000000a300000,0x000000000a400000] [id=5372]
0x000000000a632000 WatcherThread [stack: 0x000000000af00000,0x000000000b000000] [id=7624]
VM state:not at safepoint (normal execution)
VM Mutex/Monitor currently owned by a thread: None
Heap
PSYoungGen total 76800K, used 63564K [0x00000000f5500000, 0x00000000faa80000, 0x0000000100000000)
eden space 66048K, 96% used [0x00000000f5500000,0x00000000f9313370,0x00000000f9580000)
from space 10752K, 0% used [0x00000000fa000000,0x00000000fa000000,0x00000000faa80000)
to space 10752K, 0% used [0x00000000f9580000,0x00000000f9580000,0x00000000fa000000)
ParOldGen total 174080K, used 0K [0x00000000e0000000, 0x00000000eaa00000, 0x00000000f5500000)
object space 174080K, 0% used [0x00000000e0000000,0x00000000e0000000,0x00000000eaa00000)
PSPermGen total 21504K, used 14973K [0x00000000dae00000, 0x00000000dc300000, 0x00000000e0000000)
object space 21504K, 69% used [0x00000000dae00000,0x00000000dbc9f5c0,0x00000000dc300000)
Card table byte_map: [0x0000000005900000,0x0000000005a30000] byte_map_base: 0x0000000005229000
Polling page: 0x0000000002390000
Code Cache [0x0000000002840000, 0x0000000002ab0000, 0x0000000005840000)
total_blobs=473 nmethods=131 adapters=294 free_code_cache=48438Kb largest_free_block=49592128
Compilation events (10 events):
Event: 0.744 Thread 0x0000000002830000 nmethod 127 0x00000000028e0910 code [0x00000000028e0a40, 0x00000000028e0a98]
Event: 0.744 Thread 0x0000000002830000 128 com.google.inject.internal.cglib.core.$Signature::getName (5 bytes)
Event: 0.744 Thread 0x0000000002830000 nmethod 128 0x00000000028ec090 code [0x00000000028ec1c0, 0x00000000028ec218]
Event: 0.744 Thread 0x000000000794e000 nmethod 126 0x00000000028e71d0 code [0x00000000028e7380, 0x00000000028e7950]
Event: 0.755 Thread 0x0000000002830000 129 com.google.inject.internal.asm.$MethodWriter::visitInsn (106 bytes)
Event: 0.755 Thread 0x000000000794e000 130 com.google.inject.internal.asm.$ByteVector::b (64 bytes)
Event: 0.756 Thread 0x000000000794e000 nmethod 130 0x00000000028e7f50 code [0x00000000028e80a0, 0x00000000028e8228]
Event: 0.758 Thread 0x0000000002830000 nmethod 129 0x00000000028e92d0 code [0x00000000028e9460, 0x00000000028e9888]
Event: 0.774 Thread 0x000000000794e000 131 ! sun.misc.URLClassPath$JarLoader::getResource (91 bytes)
Event: 0.782 Thread 0x000000000794e000 nmethod 131 0x00000000028edf90 code [0x00000000028ee1c0, 0x00000000028eeaa0]
GC Heap History (0 events):
No events
Deoptimization events (10 events):
Event: 0.137 Thread 0x0000000002740800 Uncommon trap: reason=class_check action=maybe_recompile pc=0x00000000028a7994 method=java.util.Properties$LineReader.readLine()I @ 402
Event: 0.137 Thread 0x0000000002740800 Uncommon trap: reason=class_check action=maybe_recompile pc=0x00000000028a791c method=java.util.Properties$LineReader.readLine()I @ 62
Event: 0.358 Thread 0x0000000002740800 Uncommon trap: reason=class_check action=maybe_recompile pc=0x00000000028a791c method=java.util.Properties$LineReader.readLine()I @ 62
Event: 0.572 Thread 0x0000000002740800 Uncommon trap: reason=class_check action=maybe_recompile pc=0x00000000028ad4bc method=java.lang.String.equals(Ljava/lang/Object;)Z @ 8
Event: 0.572 Thread 0x0000000002740800 Uncommon trap: reason=class_check action=maybe_recompile pc=0x00000000028ad4bc method=java.lang.String.equals(Ljava/lang/Object;)Z @ 8
Event: 0.578 Thread 0x0000000002740800 Uncommon trap: reason=class_check action=maybe_recompile pc=0x00000000028ad4bc method=java.lang.String.equals(Ljava/lang/Object;)Z @ 8
Event: 0.594 Thread 0x0000000002740800 Uncommon trap: reason=unreached action=reinterpret pc=0x00000000028ba7e4 method=sun.misc.URLClassPath$JarLoader.ensureOpen()V @ 4
Event: 0.594 Thread 0x0000000002740800 Uncommon trap: reason=unreached action=reinterpret pc=0x00000000028b1a84 method=sun.misc.URLClassPath$JarLoader.ensureOpen()V @ 4
Event: 0.632 Thread 0x0000000002740800 Uncommon trap: reason=unreached action=reinterpret pc=0x00000000028c2f2c method=java.util.HashMap.getEntry(Ljava/lang/Object;)Ljava/util/HashMap$Entry; @ 10
Event: 0.792 Thread 0x0000000002740800 Uncommon trap: reason=bimorphic action=maybe_recompile pc=0x00000000028c5dbc method=java.util.Properties$LineReader.readLine()I @ 62
Internal exceptions (10 events):
Event: 0.767 Thread 0x0000000002740800 Threw 0x00000000f90e80a0 at C:\re\jdk7u60\1081\hotspot\src\share\vm\prims\jvm.cpp:1244
Event: 0.768 Thread 0x0000000002740800 Threw 0x00000000f90f49e0 at C:\re\jdk7u60\1081\hotspot\src\share\vm\prims\jvm.cpp:1244
Event: 0.768 Thread 0x0000000002740800 Threw 0x00000000f9101be0 at C:\re\jdk7u60\1081\hotspot\src\share\vm\prims\jvm.cpp:1244
Event: 0.768 Thread 0x0000000002740800 Threw 0x00000000f910e228 at C:\re\jdk7u60\1081\hotspot\src\share\vm\prims\jvm.cpp:1244
Event: 0.773 Thread 0x0000000002740800 Threw 0x00000000f914ae40 at C:\re\jdk7u60\1081\hotspot\src\share\vm\prims\jvm.cpp:1244
Event: 0.774 Thread 0x0000000002740800 Threw 0x00000000f9151a40 at C:\re\jdk7u60\1081\hotspot\src\share\vm\prims\jvm.cpp:1244
Event: 0.775 Thread 0x0000000002740800 Threw 0x00000000f9160458 at C:\re\jdk7u60\1081\hotspot\src\share\vm\prims\jvm.cpp:1244
Event: 0.775 Thread 0x0000000002740800 Threw 0x00000000f9165710 at C:\re\jdk7u60\1081\hotspot\src\share\vm\prims\jvm.cpp:1244
Event: 0.792 Thread 0x0000000002740800 Threw 0x00000000f916cac0 at C:\re\jdk7u60\1081\hotspot\src\share\vm\prims\jni.cpp:717
Event: 0.804 Thread 0x0000000002740800 Threw 0x00000000f919c8c0 at C:\re\jdk7u60\1081\hotspot\src\share\vm\prims\jni.cpp:717
Events (10 events):
Event: 0.828 loading class 0x000000000a697950 done
Event: 0.828 loading class 0x000000000b48a9a0 done
Event: 0.828 loading class 0x000000000a697920
Event: 0.828 loading class 0x000000000a697920 done
Event: 0.828 loading class 0x000000000a6978c0
Event: 0.828 loading class 0x000000000a6978c0 done
Event: 0.828 loading class 0x000000000b5a5be0
Event: 0.828 loading class 0x000000000b5a5be0 done
Event: 0.828 loading class 0x000000000b5a5bb0
Event: 0.828 loading class 0x000000000b5a5bb0 done
Dynamic libraries:
0x0000000140000000 - 0x0000000140056000 e:\download\_temp_matlab_r2017a_win64\bin\win64\setup.exe
0x00007ffbe72a0000 - 0x00007ffbe747b000 C:\WINDOWS\SYSTEM32\ntdll.dll
0x00007ffbe6f30000 - 0x00007ffbe6fde000 C:\WINDOWS\System32\KERNEL32.DLL
0x00007ffbe3920000 - 0x00007ffbe3b69000 C:\WINDOWS\System32\KERNELBASE.dll
0x00007ffbe1c80000 - 0x00007ffbe1cfe000 C:\WINDOWS\SYSTEM32\apphelp.dll
0x00007ffbe6de0000 - 0x00007ffbe6f2a000 C:\WINDOWS\System32\USER32.dll
0x00007ffbe3b70000 - 0x00007ffbe3b8e000 C:\WINDOWS\System32\win32u.dll
0x00007ffbe6cc0000 - 0x00007ffbe6ce7000 C:\WINDOWS\System32\GDI32.dll
0x00007ffbe4290000 - 0x00007ffbe4418000 C:\WINDOWS\System32\gdi32full.dll
0x00007ffbe3830000 - 0x00007ffbe38ca000 C:\WINDOWS\System32\msvcp_win.dll
0x00007ffbe4650000 - 0x00007ffbe4746000 C:\WINDOWS\System32\ucrtbase.dll
0x0000000180000000 - 0x000000018001d000 e:\download\_temp_matlab_r2017a_win64\bin\win64\java_launcher.dll
0x00007ffbe4e60000 - 0x00007ffbe6297000 C:\WINDOWS\System32\SHELL32.dll
0x00007ffbe6900000 - 0x00007ffbe699d000 C:\WINDOWS\System32\msvcrt.dll
0x00007ffbe38d0000 - 0x00007ffbe3919000 C:\WINDOWS\System32\cfgmgr32.dll
0x00007ffbe6fe0000 - 0x00007ffbe708a000 C:\WINDOWS\System32\shcore.dll
0x00007ffbe66c0000 - 0x00007ffbe67e5000 C:\WINDOWS\System32\RPCRT4.dll
0x00007ffbe6310000 - 0x00007ffbe6609000 C:\WINDOWS\System32\combase.dll
0x00007ffbe37c0000 - 0x00007ffbe382a000 C:\WINDOWS\System32\bcryptPrimitives.dll
0x00007ffbe3b90000 - 0x00007ffbe4282000 C:\WINDOWS\System32\windows.storage.dll
0x00007ffbe6610000 - 0x00007ffbe66b1000 C:\WINDOWS\System32\advapi32.dll
0x00007ffbe6bd0000 - 0x00007ffbe6c29000 C:\WINDOWS\System32\sechost.dll
0x00007ffbe6c60000 - 0x00007ffbe6cb1000 C:\WINDOWS\System32\shlwapi.dll
0x00007ffbe37a0000 - 0x00007ffbe37b1000 C:\WINDOWS\System32\kernel.appcore.dll
0x00007ffbe3710000 - 0x00007ffbe375c000 C:\WINDOWS\System32\powrprof.dll
0x00007ffbe3760000 - 0x00007ffbe3775000 C:\WINDOWS\System32\profapi.dll
0x00007ffbe6a00000 - 0x00007ffbe6b45000 C:\WINDOWS\System32\ole32.dll
0x00007ffbdf780000 - 0x00007ffbdf78a000 C:\WINDOWS\SYSTEM32\VERSION.dll
0x00007ffbdf4f0000 - 0x00007ffbdf69c000 C:\WINDOWS\SYSTEM32\WindowsCodecs.dll
0x00007ffbbdec0000 - 0x00007ffbbdf66000 e:\download\_temp_matlab_r2017a_win64\bin\win64\MSVCP120.dll
0x00007ffbbb910000 - 0x00007ffbbb9ff000 e:\download\_temp_matlab_r2017a_win64\bin\win64\MSVCR120.dll
0x00007ffbe6c30000 - 0x00007ffbe6c5d000 C:\WINDOWS\System32\IMM32.DLL
0x00007ffbe1e20000 - 0x00007ffbe1eb5000 C:\WINDOWS\system32\uxtheme.dll
0x00007ffbe7130000 - 0x00007ffbe7296000 C:\WINDOWS\System32\MSCTF.dll
0x00007ffbe6d00000 - 0x00007ffbe6dc0000 C:\WINDOWS\System32\OLEAUT32.dll
0x00000000020b0000 - 0x00000000020e7000 C:\Program Files (x86)\RivaTuner Statistics Server\RTSSHooks64.dll
0x00007ffbe1a40000 - 0x00007ffbe1a63000 C:\WINDOWS\SYSTEM32\WINMM.dll
0x0000000050360000 - 0x0000000050403000 C:\WINDOWS\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.9279_none_08e667efa83ba076\MSVCR90.dll
0x00007ffbe19b0000 - 0x00007ffbe19db000 C:\WINDOWS\SYSTEM32\winmmbase.dll
0x00007ffbc3370000 - 0x00007ffbc33b8000 C:\Program Files (x86)\TeamViewer\tv_x64.dll
0x00007ffbcf1f0000 - 0x00007ffbcf296000 C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.15063.413_none_0e0f5dcc67adff4e\COMCTL32.dll
0x00007ffbe0500000 - 0x00007ffbe052a000 C:\WINDOWS\system32\dwmapi.dll
0x0000000075690000 - 0x0000000075762000 e:\download\_temp_matlab_r2017a_win64\sys\java\jre\win64\jre\bin\msvcr100.dll
0x00007ffbe7090000 - 0x00007ffbe712e000 C:\WINDOWS\System32\clbcatq.dll
0x0000000074eb0000 - 0x0000000075682000 e:\download\_temp_matlab_r2017a_win64\sys\java\jre\win64\jre\bin\server\jvm.dll
0x00007ffbe6bc0000 - 0x00007ffbe6bc8000 C:\WINDOWS\System32\PSAPI.DLL
0x00007ffbd6bb0000 - 0x00007ffbd6bb9000 C:\WINDOWS\SYSTEM32\WSOCK32.dll
0x00007ffbe62a0000 - 0x00007ffbe630c000 C:\WINDOWS\System32\WS2_32.dll
0x0000000050000000 - 0x000000005000f000 e:\download\_temp_matlab_r2017a_win64\sys\java\jre\win64\jre\bin\verify.dll
0x0000000074e80000 - 0x0000000074ea8000 e:\download\_temp_matlab_r2017a_win64\sys\java\jre\win64\jre\bin\java.dll
0x0000000074e60000 - 0x0000000074e75000 e:\download\_temp_matlab_r2017a_win64\sys\java\jre\win64\jre\bin\zip.dll
0x00007ffbdd690000 - 0x00007ffbdd712000 C:\WINDOWS\System32\TextInputFramework.dll
0x00007ffbdf120000 - 0x00007ffbdf3f2000 C:\WINDOWS\System32\CoreUIComponents.dll
0x00007ffbe1370000 - 0x00007ffbe1453000 C:\WINDOWS\System32\CoreMessaging.dll
0x00007ffbe2a70000 - 0x00007ffbe2aa1000 C:\WINDOWS\SYSTEM32\ntmarta.dll
0x00007ffbdf940000 - 0x00007ffbdfa79000 C:\WINDOWS\SYSTEM32\wintypes.dll
0x00007ffbe0da0000 - 0x00007ffbe0db5000 C:\WINDOWS\SYSTEM32\usermgrcli.dll
0x0000000074e40000 - 0x0000000074e59000 E:\download\_temp_matlab_R2017a_win64\sys\java\jre\win64\jre\bin\net.dll
0x00007ffbe3020000 - 0x00007ffbe307c000 C:\WINDOWS\system32\mswsock.dll
0x0000000074e20000 - 0x0000000074e31000 E:\download\_temp_matlab_R2017a_win64\sys\java\jre\win64\jre\bin\nio.dll
0x00007ffbe31c0000 - 0x00007ffbe31d7000 C:\WINDOWS\SYSTEM32\CRYPTSP.dll
0x00007ffbe2c40000 - 0x00007ffbe2c74000 C:\WINDOWS\system32\rsaenh.dll
0x00007ffbe32d0000 - 0x00007ffbe32f5000 C:\WINDOWS\SYSTEM32\bcrypt.dll
0x00007ffbe3640000 - 0x00007ffbe3669000 C:\WINDOWS\SYSTEM32\USERENV.dll
0x00007ffbe31e0000 - 0x00007ffbe31eb000 C:\WINDOWS\SYSTEM32\CRYPTBASE.dll
0x00007ffbe2dc0000 - 0x00007ffbe2df7000 C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL
0x00007ffbe6b50000 - 0x00007ffbe6b58000 C:\WINDOWS\System32\NSI.dll
0x00007ffbd9ba0000 - 0x00007ffbd9bb6000 C:\WINDOWS\SYSTEM32\dhcpcsvc6.DLL
0x00007ffbd9b70000 - 0x00007ffbd9b8a000 C:\WINDOWS\SYSTEM32\dhcpcsvc.DLL
0x00000000023c0000 - 0x00000000023c9000 E:\download\_temp_matlab_R2017a_win64\bin\win64\nativewebproxy.dll
0x0000000002620000 - 0x000000000263a000 e:\download\_temp_matlab_r2017a_win64\bin\win64\webproxy.dll
0x00007ffbd9670000 - 0x00007ffbd9747000 C:\WINDOWS\SYSTEM32\WINHTTP.dll
0x00007ffbe2e00000 - 0x00007ffbe2ea4000 C:\WINDOWS\SYSTEM32\DNSAPI.dll
0x0000000050a50000 - 0x0000000050a76000 C:\Program Files\Bonjour\mdnsNSP.dll
0x00007ffbdf930000 - 0x00007ffbdf93a000 C:\Windows\System32\rasadhlp.dll
0x0000000074c80000 - 0x0000000074e15000 E:\download\_temp_matlab_R2017a_win64\sys\java\jre\win64\jre\bin\awt.dll
0x00007ffbc3920000 - 0x00007ffbc3aa9000 C:\WINDOWS\system32\d3d9.dll
0x00007ffbdeeb0000 - 0x00007ffbdf046000 C:\WINDOWS\System32\DriverStore\FileRepository\c0315159.inf_amd64_b01c1e8cccf04a67\aticfx64.dll
0x00007ffbda300000 - 0x00007ffbda332000 C:\WINDOWS\System32\DriverStore\FileRepository\c0315159.inf_amd64_b01c1e8cccf04a67\atiu9p64.dll
0x00007ffbb0e90000 - 0x00007ffbb17c6000 C:\WINDOWS\System32\DriverStore\FileRepository\c0315159.inf_amd64_b01c1e8cccf04a67\atiumd64.dll
0x0000000076c80000 - 0x0000000077aa7000 C:\WINDOWS\System32\DriverStore\FileRepository\c0315159.inf_amd64_b01c1e8cccf04a67\atiumd6a.dll
0x00007ffbcd0d0000 - 0x00007ffbcd279000 C:\WINDOWS\SYSTEM32\dbghelp.dll
VM Arguments:
jvm_args: vfprintf -Xmx512m -Dsun.locale.formatasdefault=true
java_command: <unknown>
Launcher Type: generic
Environment Variables:
PATH=e:\download\_temp_matlab_r2017a_win64\bin\win64;C:\ProgramData\Oracle\Java\javapath;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\WINDOWS\System32\WindowsPowerShell\v1.0\;C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static;C:\Program Files (x86)\AMD\ATI.ACE\Core-Static;C:\Program Files (x86)\Skype\Phone\;C:\Program Files (x86)\Windows Live\Shared;E:\MATLAB\runtime\win64;E:\MATLAB\bin;E:\MATLAB\polyspace\bin;C:\Program Files (x86)\MiKTeX 2.9\miktex\bin\;C:\Program Files\Microsoft SQL Server\Client SDK\ODBC\110\Tools\Binn\;C:\Program Files (x86)\Microsoft SQL Server\120\Tools\Binn\;C:\Program Files\Microsoft SQL Server\120\Tools\Binn\;C:\Program Files\Microsoft SQL Server\120\DTS\Binn\;C:\Program Files (x86)\Windows Kits\8.1\Windows Performance Toolkit\;C:\Program Files (x86)\NVIDIA Corporation\PhysX\Common;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\WINDOWS\System32\WindowsPowerShell\v1.0\;C:\Users\ricar\AppData\Local\Microsoft\WindowsApps
USERNAME=ricar
OS=Windows_NT
PROCESSOR_IDENTIFIER=Intel64 Family 6 Model 60 Stepping 3, GenuineIntel
--------------- S Y S T E M ---------------
OS: Windows NT 10.0 , 64 bit Build 15063
CPU:total 8 (4 cores per cpu, 2 threads per core) family 6 model 60 stepping 3, cmov, cx8, fxsr, mmx, sse, sse2, sse3, ssse3, sse4.1, sse4.2, popcnt, avx, avx2, aes, erms, ht, tsc, tscinvbit
Memory: 4k page, physical 16731244k(12583884k free), swap 19221612k(14220532k free)
vm_info: Java HotSpot(TM) 64-Bit Server VM (24.60-b09) for windows-amd64 JRE (1.7.0_60-b19), built on May 7 2014 12:55:18 by "java_re" with unknown MS VC++:1600
time: Thu Jun 22 17:07:10 2017
elapsed time: 0 seconds

Accepted Answer

Ricardo de Castro
Ricardo de Castro on 22 Jun 2017
The problem was the software RIVATUNER RTSS with was messing with the direct3d pipeline and Java. Stopping it allowed me to install matlab.
  1 Comment
Harsh Chaudhary
Harsh Chaudhary on 14 Aug 2020
How did you figure out that RIVATUNER RTSS was messing up the whole thing ?

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