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Why does MATLAB Connector fail to connect MATLAB Mobile with MATLAB Online?

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I am trying to use the connector to connect MATLAB Mobile on my phone to my MATLAB Online, but when I run
>> connector on
in MATLAB Online, and then click the link to test the connection, it gives me the following error:
server IP address could not be found. DNS_PROBE_FINISHED_NXDOMAIN
and fails to load the page.
Why is the connector not working?

Accepted Answer

MathWorks Support Team
MathWorks Support Team on 8 Feb 2018
You do not need to use the connector in order to use MATLAB Mobile connected to the MathWorks cloud. From MATLAB Mobile, you can just select 'Connect to the MathWorks Cloud' from the settings menu, and it will automatically connect.
The connector is used for connecting MATLAB Mobile to your installed, desktop MATLAB. 

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