Software Maintenance Service Renewal

I had paid but aint work. Any suggestion?

[ugur arslan]

I did but no change. It has been almost a week.

[Walter Roberson]

Sorry, Mathworks has still not given the volunteers access to the financial systems.

[John D'Errico]

We don't have any possible way to help you on Answers. I've also deleted the picture containing your license information from your comment.

I would suggest contacting them again, via a direct telephone call. Explain your problem. Do this on Monday, during the day time in the Eastern US.

Answer 1

[Walter Roberson]

Please contact Mathworks Sales about this. The people who answer questions here are volunteers who do not have access to the financial information.