How long can I use a MATLAB perpetual

To Whom It May Concern,

I purchased a perpetual license of MATLAB, and I thought the meaning of perpetual is that I can use MATLAB forever.

When I checked my account, I found the term "service expire date (서비스 종료 날짜 in Korean)" was 31 Dec 2020 and wondered whether I can use MATLAB next year (2021) or not.

Sincerely,

CQ Lee ([e-mail])

Answer 1

[Walter Roberson]

When you made the purchase, 1 year of Software Maintenance Service was included with the purchase. Up until December 31, 2020, you can open support cases, and you are entitled to use any new MATLAB releases released up to that day.

After December 31, 2020, you will not be able to open technical support cases, and you will not be entitled to any new MATLAB releases after that date. You will still be entitled to use everything up to R2020b as long as you want, but your upgrade service and technical support rights will expire.

It is, however, possible to renew Software Maintenance, typically one year at a time, but up to three years at a time I think it is, to continue to have rights to new releases and rights to open support cases.

Your rights to use the existing software do not expire: your right to use future software expires.

[Changgyu Lee]

Dear Walter Roberson,

I appreciate your answer, and now, it is clear to me.

Answer 2

[Hari Krishna Ravuri]

Contact your sales representative to get detailed understanding about your license terms. If you don’t know who your sales representative is, MathWorks support can help you find your sales representative

https://www.mathworks.com/support/contact_us.html

[Changgyu Lee]

Thank you Hari Krishna Ravuri, but I think the answer is not practical to me.