I got the following problem when I try to use a python module

I try to use a Python module from my Matlab, but i got the following problem:

Error using arpack><module> (line 45)

Python Error: ImportError: DLL load failed: The specified procedure

could not be found.

Error in __init__><module> (line 22)

from .arpack import *

Error in __init__><module> (line 11)

from .arpack import *

I tried with simple function adn works, but when i want to use the library Joblib to load an Scikit Learn model I got the problem

Thanks in advance.