Sign in doesn't work

I'm using Matlab 2019b update 5 on Windows 10 and can't sign into my account. Without that the Add-Ons tab is not working.
When I press the sign in button nothing happens.

9 Comments

First, see if closing and re-starting MATLAB solves it.
If that fails, see if rebooting your computer solves it.
If that also fails, use the Contact Us telephone handset icon in the upper right corner of this page to get Tech Support help.
Reboot and restart didn't help, even reinstallation didn't. Will try support.
Worth a shot, anyway.
You have my sympathies!
is the problem resolved?
I have the same issue with R2021b
Full unistall and resistall helped me
did this 3 times. didnt work
I have the same issue reinstallation didnt work. How did you solve it?
Jan
Jan on 29 Sep 2022
@Deniz Erkan: Did you see, that the formerly posting persons did not explain, what happens? "can't sign into my account" does not allow to understand, what's going on - maybe a wrong password?
Please open a new question and add details.

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Asked:

on 6 May 2020

Commented:

Jan
on 29 Sep 2022

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