'something unexpected occurred' when downloading simscape multibody

I have tried downloading simscape multibody in matlab for multiple times, but each time 'something unexpected occurred' error pops up on screen and downloading fails. I am currently using matlab 2019b student version.

Answer 1

[Aman Vyas]

Hi,

This is a known issue and it is resolved in 2020a release.Upgrading your MATLAB version to 2020a may resolve the issue.

Hope it helps !

[Mohamed]

iam using matlab 2023b and the same error occured