Stateflow Onramp solution images don't load

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Trying to complete the Stateflow Onramp in simulink 2020b.
Problem is, images and solutions don't load. Some instructions are included in the images so I can't continue.
Is there a folder that gets downloaded with Matlab that might include them?
How do I fix this?
  3 Comments
Eric
Eric on 7 Jan 2023
Any solution to this. I have the same problem
Mohanraj
Mohanraj on 20 Jun 2023
Image is not loading for simulink onramp course while doing it on desktop MATLAB 2018b
any solutions??

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Answers (1)

Cyrus Monteiro
Cyrus Monteiro on 29 Jun 2023
If you are experiencing issues with loading images and solutions in the Stateflow Onramp in Simulink 2020b, there are a few steps you can try to resolve the problem:
1. Verify that you have a stable internet connection. Sometimes, slow or unstable internet connections can prevent the images and solutions from loading properly. Ensure that you have a reliable internet connection and try reloading the page or restarting MATLAB.
2. Clear the cache and temporary files in MATLAB. Corrupted or outdated cache files can cause issues with loading content. To clear the cache, go to the MATLAB Home tab, click on Preferences, select the MATLAB > General section, and click on the "Clear Cache" button. Restart MATLAB and try accessing the Stateflow Onramp again.
3. Check for any MATLAB updates. It's possible that the issue you are facing has been addressed in a later version of MATLAB. Go to the MATLAB Help tab, click on Check for Updates, and ensure that you have the latest version of MATLAB installed.
4. Reach out to MathWorks support. If the above steps do not resolve the issue, it may be helpful to contact MathWorks support for further assistance. They can provide guidance specific to your situation and help troubleshoot any technical issues you are facing.
Regarding your question about a folder that gets downloaded with MATLAB, typically MATLAB does not download a specific folder containing the images and solutions for the Stateflow Onramp. The content is usually loaded dynamically from MathWorks servers. However, if there are any supplemental files or resources provided with the Onramp, they should be accessible within the Onramp itself or through additional instructions provided.
Remember to provide specific details about the issue you are facing when contacting MathWorks support, including any error messages or steps you have already taken to troubleshoot the problem.

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