Older versions of the operating system on Alpha automatically padded the address used for the HostID, but newer versions do not. If there is only one digit between the colons, please add a zero before it. For example, if 'netstat -i' returns
0:0:f8:6:2a:4f
as the HostID value, then the HostID that needs to be submitted to our Customer Service staff in order to generate a license file is:
0000f8062a4f
