MATLAB Answers

How do I activate MATLAB or other MathWorks Products?

3,274 views (last 30 days)

Accepted Answer

MathWorks Support Team
MathWorks Support Team on 22 Oct 2020
Edited: MathWorks Support Team on 22 Oct 2020
When installing MATLAB or other MathWorks Products, the license will activate itself either during installation (R2020a and newer) or after the installation (R2019b and older).
However in some cases it may be necessary to activate MATLAB directly. There are two ways to activate MATLAB:
  • Manually activating through the MathWorks License Center
  • Automatically activating using the activation client
Manually activating through the MathWorks License Center
If you are on an offline machine, it may be necessary to activate the license through the MathWorks License Center.
Instructions on how to activate MATLAB via the license center are detailed in the article below:
Automatically activating using the activation client
It is sometimes necessary to activate an instance of MATLAB which is already installed. For example, you may need to update your license, or you may need to change the license that MATLAB is using.
To activate an instance of MATLAB  which is already installed on an online machine, launch the MathWorks activation client. There are two ways to do this:
If you can launch MATLAB:
If MATLAB is currently activated and able to launch, you can launch the MathWorks activation client from the MATLAB help menu:
  1. In the "Resources" section of the toolstrip, open the "Help" menu.
  2. Hover over the "Licenses" submenu.
  3. Click "Activate software." This will launch the MathWorks activation client.
If MATLAB will not launch
If you have an expired or otherwise unusable license, MATLAB may not be able to launch. In this case, you will need to launch the MATLAB activation client directly. The location of the MathWorks activation client depends on your Operating System:
Windows
The activation client is located here:
C:\Program Files\MATLAB\R20XXx\bin\winXX\activate_matlab.exe
Mac
  1. Open Finder.
  2. Go to "Applications".
  3. Right-click or control-click on the MATLAB application icon. (e.g. MATLAB_R2020b.app)
  4. Click on "Show Package Contents".
  5. Open "Activate.app".
Linux
The activation client is located here:
/usr/local/MATLAB/R20XXx/bin/activate_matlab.sh
Once you have launched the MathWorks activation client:
  1. Select "Activate automatically using the internet."
  2. Log into your MathWorks account
  3. Select the license from the list of licenses you would like to activate
  4. Confirm the activation information.
  5. Click "finish" to complete the activation process.
If you are continuously prompted to activate MATLAB every time you launch it, please see this article:
A video walkthrough on how to install and activate an individual license can be found below:
If you are unable to activate MATLAB after following the instructions in this article, please contact MathWorks support:

  13 Comments

Colin Fraser
Colin Fraser on 23 Jun 2020
You can do put a "." at the beginning of the command to run it in Terminal. I.E.
./usr/local/MATLAB/R20XXx/bin/activate_matlab.sh
Walter Roberson
Walter Roberson on 23 Jun 2020
./usr/local/MATLAB/R20XXx/bin/activate_matlab.sh
No, that will not work unless your current directory happens to be /
Instead,
sh /usr/local/MATLAB/R20XXx/bin/activate_matlab.sh
Tara Grey
Tara Grey on 15 Oct 2020
Hi, I have a windows 10 and I was wondering where exactly do you put the code in for the activation client?

Sign in to comment.

More Answers (12)

Ronald Woods
Ronald Woods on 14 Dec 2015
For Windows 7 64 bit the location of activate is located in C:\Program Files\bin\win64 not C:\Program Files\MATLAB\R20XXx\bin\winXX, at least on my machine

  1 Comment

Scott
Scott on 18 Dec 2015
Ronald,
Good catch. I've updated the article accordingly. Thank you.
-Scott
MathWorks Installation & Licensing support

Sign in to comment.


Charlotte Verhaeghe
Charlotte Verhaeghe on 20 Oct 2015
While activating the Matlab software, my licence checkout failed because a I gave in the wrong username, is it possible to do the licence activation over?

  3 Comments

Walter Roberson
Walter Roberson on 15 Jan 2016
You follow the instructions in the main answer, which is broken down by operating system and broken down by whether you are able to start MATLAB or not.

Sign in to comment.


Khurram Amin
Khurram Amin on 11 Feb 2016
I am getting error although I followed this procedure correctly. The error information is given below:
Diagnostic Information:
Feature: SR_MATLAB
License path: (Some Place)/.matlab/R2015b_licenses:/usr/local/MATLAB/R2015b/licenses/license.dat:/usr/local/MATLA
B/R2015b/licenses/(license_file_name).lic
Licensing error: -9,57.

  5 Comments

Show 2 older comments
Andreas Ba
Andreas Ba on 8 Jan 2017
It would have been helpful if the activation manager made it explicit that it requires my local machines user id and not the one I created during the registration for matlab.
Roland Edwin Hall
Roland Edwin Hall on 22 Oct 2019
It could be that it can not find the microphone use the RCA or Computer connection and open the sound icon in the controll panel
Walter Roberson
Walter Roberson on 22 Oct 2019
I find some Linux related posts that relate SR_MATLAB to ethernet ID problems, but I have never seen any hint that microphones have an influence on licensing ??

Sign in to comment.


yati j
yati j on 11 Sep 2016
how do i fix the error software package..my matlab didnt work..

  2 Comments

Walter Roberson
Walter Roberson on 11 Sep 2016
We will need more information than that. What error message are you encountering? Which version of MATLAB are you working with, and which operating system? Do you have a direct connection to the Internet or are you working through a proxy server?

Sign in to comment.


Patrick
Patrick on 31 Jan 2017
Edited: Patrick on 31 Jan 2017
Just a quick edit for those in Ubuntu 16.04. If I go to the location described and right-click on the folder then "Open in Terminal" then type in "activate_matlab.sh" you will get a "command not found error"
How need to right-click within the folder and then type sudo ./activate_matlab.sh

  2 Comments

Matthew Schilling
Matthew Schilling on 3 Oct 2017
Right click. Open in terminal. then sudo ./activate_matlab.sh
Didn't help me at all. I wonder if that is because when this was a win10 machine it had matlab on it. If so matlab is screwing this up.
Walter Roberson
Walter Roberson on 3 Oct 2017
Patrick did specifically say "Just a quick edit for those in Ubuntu 16.04"
For Windows you would see the information posted by Mathworks, above, directing you to
C:\Program Files\MATLAB\R20XXx\bin\winXX\activate_matlab.exe
for current versions that would be
C:\Program Files\MATLAB\R20XXx\bin\win64\activate_matlab.exe
but sufficiently old versions might use win32

Sign in to comment.



Jophet Mehida BOUEDIBELA
Jophet Mehida BOUEDIBELA on 20 Sep 2018
Edited: Jophet Mehida BOUEDIBELA on 20 Sep 2018
If MATLAB will not launch
If you have an expired or otherwise unusable license, MATLAB may not be able to launch. In this case, you will need to launch the MATLAB activation client directly. To find the MATLAB activation client on each OS:
Windows
The activation client is located here:
C:\Program Files\MATLAB\R20XXx\bin\winXX\activate_matlab.exe Once you have launched the MATLAB activation client:
Select "Activate automatically using the internet." Log into your MathWorks account Select the license from the list of licenses you would like to activate Confirm the activation information. Click "finish" to complete the activation process.
Thanks! It works perfectly...

  0 Comments

Sign in to comment.


Yang Peng
Yang Peng on 26 Oct 2018
osx系统在matlab已经无法启动的情况下如何解决这个问题?

  2 Comments

Walter Roberson
Walter Roberson on 26 Oct 2018
Approximate translation:
How to solve this problem in the case of osx system that matlab has been unable to start?

Sign in to comment.


Richard
Richard on 29 Mar 2019
What to do when activate_matlab.exe does not open / fails silently?
Win7/64, MATLAB 2018b, used to work fine.

  4 Comments

Show 1 older comment
Steven Lord
Steven Lord on 14 Apr 2019
Look in "C:\Program Files\MATLAB\R2019a\bin\win64" since you're using a 64 bit version of Windows.
Michelle Mangion
Michelle Mangion on 5 Aug 2019
What if the activation is not even in the Win64 , having Windows 10?
I keep doing the activation over and over again. It keeps going to the same Admin window

Sign in to comment.


philip Anyuon
philip Anyuon on 8 Jun 2020
There is no question here, What is question?

wilfail memeus
wilfail memeus on 25 Sep 2020
  • Open Finder.
  • Go to "Applications".
  • Right-click or control-click on the MATLAB application icon. (e.g. MATLAB_R2015b.app)
  • Click on "Show Package Contents".
  • Open "Activate.app".
Linux
The activation client is located here:
/usr/local/MATLAB/R20XXx/bin/activate_matlab.sh
Once you have launched the MATLAB activation client:
  1. Select "Activate automatically using the internet."
  2. Log into your MathWorks account.
  3. Select the correct license.
  4. The username field should auto-populate with the correct user name. Leave it as is.
  5. Confirm the activation information.
  6. Click "finish" to complete the activation process.
  7. Restart MATLAB.

  2 Comments

Beltran Fanjul Rodil
Beltran Fanjul Rodil on 8 Oct 2020
I still get troubleshoot and links sent to activate matlab wont work
Steven Lord
Steven Lord on 8 Oct 2020
If you've gone through the steps in this MATLAB Answers post and MATLAB is still not able to activate successfully please contact Technical Support using the telephone icon in ther upper-right corner of this page and work with them to determine how to get MATLAB working successfully.

Sign in to comment.


Lonkong Clovis
Lonkong Clovis on 14 Oct 2020
how can I remove error-9 in version matlab 2020a

  1 Comment

Colin Fraser
Colin Fraser on 14 Oct 2020
Check out this article.
https://www.mathworks.com/matlabcentral/answers/99067

Sign in to comment.

Community Treasure Hunt

Find the treasures in MATLAB Central and discover how the community can help you!

Start Hunting!