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ROS Indigo Virtual Machine Download

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Anastasios Mourikis
Anastasios Mourikis on 11 Apr 2017
Answered: Remo Pillat on 4 May 2017
I am trying to download the virtual machine with ROS Indigo and Gazebo for the Robotics System Toolbox. The instructions for this are listed here:
However, while the Windows and Linux links work, the link for the MAC OS-X VM appears to be broken:
When trying to download, I receive the error message:
"An error occurred while processing your request.
Reference #172.15ef6368.1491893426.2777379 "
Could you please let me know if an alternative link is available, or whether this can be fixed on your side?
Thank you, Tassos
  1 Comment
Anastasios Mourikis
Anastasios Mourikis on 11 Apr 2017
It still does not work for me.. If I left-click on the file I get the error message above, if I right-click->save as the downloaded file is a 1-KB file containing the same text as the error message above. I've tried from multiple computers and OS'es/browsers, so it does not seem to be a problem specific to my computer.

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Answers (2)

Rollin Baker
Rollin Baker on 13 Apr 2017
Hi Anastasios,
The link worked for me, and seems to work for other users, so the issue must be somehow specific to your environment. A quick search of your message shows that some people have been able to resolve similar issues by either restarting their computer in Safe Mode, resetting their routers, or connecting to the internet via ethernet.
Give some of these a try, hopefully they are able to get your setup working.
Juan G Victores
Juan G Victores on 20 Apr 2017
Same here, any updates?
Thank you!

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Remo Pillat
Remo Pillat on 4 May 2017
Hi Anastasios,
sorry for the delay, but we had some web server infrastructure issues. Please try the download link again now; you should be able to download the whole virtual machine.
Let me know if you encounter any additional issues.
Thanks, Remo

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