Public View is no longer public

Shuji Kanamaru on 16 Apr 2021
Latest activity Reply by Pierre on 16 May 2024

Hi,

 Recently, I'm trying to view any Public channel (including my public channel). It opens the channel a second and redirects to the login page. Is there any way to see a public channel without login?

S.

Pierre
Pierre on 16 May 2024
It is working fine now, thank you...
Pierre
Pierre on 5 May 2024
Tried everything, still same problem...
Christopher Stapels
Christopher Stapels on 14 May 2024
The issue should be resolved. Please let us know if you continue to see the error. You might need to refresh the page.
Christopher Stapels
Christopher Stapels on 5 May 2024

Did you try the workaround described below?

Klas Mälman
Klas Mälman on 2 May 2024 (Edited on 2 May 2024)

Also noted the same behaiviour the last couple of days. Using android phone.

Related to this, i can't search for the channel using channel id, it does not show up, but searching using author works, and shows the same link as normally used to access the page, and that link works ok. But using the link without the seach gets you to a breif display of the page and then the logout screen.

Vinod
Vinod on 12 May 2021

This is resolved. If you are still experiencing the issue, please post on this thread.

Martin Rice
Martin Rice on 2 May 2024 (Edited on 2 May 2024)
This issue seems to have suddenly re-appeared. When trying to view any of my public channels when not logged in I am able to view the channel, but after about one second I am logged out and told I have logged out successfully, and can no longer view the channel.
I'm pretty sure this is a repeat of the issue raised in this thread three years ago.
On further checking, I find I only get the problem when trying to view using my (Android) phone. I can view OK on my PC.
Christopher Stapels
Christopher Stapels on 2 May 2024
Thanks for reporting. We have a fix in progress, but in the meantime please try the following workaround. Go to the thingspeak homepage and click the thingspeak icon in the upper left. Then try to visit a public page again without logging in.
Matt Keaveney
Matt Keaveney on 26 Apr 2021

Issue still persists. Clearing cookies does not solve the issue. Navigating to thingspeak.com homepage first, then to my public channel works. Is there a real fix coming soon? There are a couple people with my public channel link and I can't ask them to perform this strange process before trying to view my channel.

Shuji Kanamaru
Shuji Kanamaru on 27 Apr 2021 (Edited on 27 Apr 2021)

It does not solve the issue, but I give you some suggestions.

  1. Tell the direct link of your chart to your friend instead of the link of your channel. Such as "https://thingspeak.com/channels/1175193/charts/2?bgcolor=%23ffffff&color=%23d62020&dynamic=true&results=30&title=Temperature&type=line&xaxis=Time&yaxis=Temperature+%28deg+C%29"
  2. If you want to tell more than 2 charts, give the HTML file which contains your chart information like the file I attached. (you need to change file type from .txt to .html)

I hope these help your issue.

S.

Martin Rice
Martin Rice on 18 Apr 2021

I am still unable to view any public channels without being asked to sign in. Is the issue related to my being asked recently to accept new MatLab/ThingSpeak terms and conditions?

Vinod
Vinod on 18 Apr 2021

Here's a simple workaround: First navigate to https://thingspeak.com. Then, navigate to the URL of the public channel. It appears you don't even need to be in the same tab - just that you must have visited https://thingspeak.com before directly going to the channel URL.

Martin Rice
Martin Rice on 17 Apr 2021

I'm having the same issue. I can view my public channels for a few seconds but then get taken to a page that says 'You have logged out successfully' with the url thingspeak.com/login?SSOcheck=true, and offers the login fields. I tried removing cookies for TS and I think it worked once, but then the problem came back. Same issue with Chrome or Edge.

Christopher Stapels
Christopher Stapels on 16 Apr 2021 (Edited on 16 Apr 2021)

We are aware of the issue and are working on a fix. In the meantime, you can remove the problem by clearing the cookies in your browser that relate to MathWorks or ThingSpeak. You may also be able to work around the problem if you try a different browser.

Shuji Kanamaru
Shuji Kanamaru on 18 Apr 2021

I said it fixed yesterday. But it failed again. Clearing cache and cookies don't change anything. I tried Chrome, Firefox and Edge.

S.

Vinod
Vinod on 18 Apr 2021

Looks like this issue has to do with cookies.

Here's a simple workaround: First navigate to https://thingspeak.com. Then, navigate to the URL of the public channel. It appears you don't even need to be in the same tab - just that you must have visited https://thingspeak.com before directly going to the channel URL.

Shuji Kanamaru
Shuji Kanamaru on 18 Apr 2021

Thank you! I'm able to reproduce what you suggested. Works fine for all browsers. I appreciate your advice!

S.

Shuji Kanamaru
Shuji Kanamaru on 17 Apr 2021

Thank you! Both of the clearing cookies or the trial with different browser didn't work in this morning. However, the issue is fixed now. I hope it works forever.

S.

Vinod
Vinod on 16 Apr 2021

I'm not able to reproduce what you report. When I click on any public channel listed here, I can see it:

https://thingspeak.com/channels/public

Are you sure the channel you are trying to view is public?